Harold B. Lee Library COVID-19 Update Friday, July 10
Due to health concerns the library is limiting access to university employees and students. You may be asked to show your BYU I.D. when entering the library.
Shifting to Virtual Services
Effective Friday, March 27, the library building will remain open during regular hours, but all service points will be closed and patrons will be referred to virtual platforms such as chat and email. The library hopes to eliminate, as much as possible, employees’ physical interactions with patrons.
Patrons will still be able to check out many of our physical items using the self-checkout machines and we will provide a phone number they can call for help if needed. We will continue to retrieve books requested through the online holds system. Patrons will be able to pick up their materials at the help desk on level 3. Patrons will then need to utilize the self-checkout machine before taking items from the building.
The level 3 help desk is also answering questions via Zoom. There will be no face-to-face help, but patrons can talk to library staff via the computer at the desk.
Do You Have Questions?
You can chat with librarians from home via https://lib.byu.edu/chat/?url=https://lib.byu.edu/
The specialized Help Desks are also available online to answer questions. Click on the area you are interested in.
The library is open reduced hours, 7:45 am until 8:00 pm, Monday through Saturday.
This is subject to change.
We recommend checking the library hours page when planning a visit.
The library will be closed on Sundays until further notice.
All Help Desks, with the exception of the Main Help Desk on level 3, are closed.
The Main Help Desk will continue to operate using a Zoom system. There is no face-to-face help available.
When necessary the library may close the south doors. We suggest patrons plan on using the library’s main entrance on the north side of the building (the glass atrium).
Help For Students
The L. Tom Perry Special Collections are accessible by appointment only, https://byu.libcal.com/booking/SC_Table_Reservations. Materials must be requested 24 hours prior to appointment. All patrons must wear masks in Special Collections and we will be observing social distancing protocols.
The Family Friendly Study Room is closed until further notice.
The Education in Zion Gallery in the JFSB has closed until further notice.
The library Group Study Rooms (GSRs) have been converted into “Media Studios” for instructors who need a space to teach online. Training for faculty and instructors who wish to use Zoom is available online or by contacting the Patron Service Department.
Faculty Delivery Services have changed. Due to the number of departments on campus that have closed we will no longer be able to deliver books to faculty. Books can still be requested and picked up in person at the Central Help Desk on level 3.
The library has multiple restrooms on each level. We are closing some restrooms on levels 1, 2, 4, and 5 to free up our building care team to sanitize more high-traffic areas. The small restrooms in the southwest corner of level 3 will also be closed.
Our support of the Federal Depository Library Program has been disrupted due to our closure of library service points. We will be unable to page government documents during the COVID-19 event.
Multimedia and Technology
The library’s “Experiential Lab” (formerly the Media Center), on level 4 is open from 10:00 am until 5:00 pm. The sound and production studios are open. Equipment is available for checkout with priority given to faculty.
Software training classes have moved online and are available using Zoom. The iMacs from level 4 are being repurposed and relocated for instructors who need devices to teach online.
The library’s online resources are available. BYU faculty, students, and staff can log in remotely for access to almost all of our resources. (Our team is looking into the few digital resources that are only accessible in our building.) Our databases, electronic journals, streaming services, and eBooks are available through our website, lib.byu.edu. We recommend that faculty and students visit the Research Guides for the topics related to their courses.
All library events for the semester have been cancelled. This includes lectures, music, films, workshops, and conferences. We are discouraging large groups from visiting the First Vision and other exhibitions in the library. We have created an online version of the First Vision exhibition for people to enjoy before conference week. Click here to see it.
The library custodial staff has adjusted their routine to include more cleaning of door handles and frequently-touched surfaces. Hand sanitizer should be available at numerous locations throughout the building.
We are relocating sections of furniture to encourage individual study and asking patrons not to study in large groups. Guides to social distancing have been posted in all of the study areas and we are checking to make sure chairs are not being moved by patrons.
We encourage patrons to use online resources first. If a visit to the library building is necessary, we ask everyone to practice social distancing, avoid touching staff, and use hand sanitizer and/or wash hands frequently. Please visit the university’s Covid-19 information page for the latest on the university’s response.